We fully appreciate and respect our customers’ right to privacy. Other than as described below in relation to B&Q plc, all information provided to Us will be retained by us and not shared with any third party unless your consent has been sought and agreed. We confirm we will never trade, sell, rent, lease or exchange through any other means, any customer information.

The California Company processes personal data of customers who order Goods through this website on behalf of B&Q plc.  All personal data collected through this website in connection with any orders made (other than credit/debit card payment details) may be passed to, and remains the ultimate property of, B&Q plc and B&Q plc will be the ultimate data controller of such data upon its receipt. Please see the section below entitled “B&Q Privacy” for more details.

During the course of visiting this Website, you may be required to provide contact information such as telephone number, email address, or postal address. B&Q Plc and the California Company will only contact you via these methods if you have ticked the applicable box to agree that we can contact you. By giving this consent you agree that we may, from time to time, contact you. Such contact would be limited to a few occasions per year to notify you of any special promotions we may be running. We encourage all of our customers to register via our Website. By registering, you allow us to confirm your eligibility for discounted pricing, when appropriate, as well as your eligibility for other special offers that we may make to our customers from time to time.

You can withdraw this consent at any time, should you wish that we no longer contact you, by contacting Us on 0845 017 8990.

Any information that you provide to us in the course of interacting with our sales or technical support departments is held in strict confidence. This includes your contact information (including, but not limited to your email address and phone number), as well as any data that you supply to us in the course of a technical support interaction.

B&Q Privacy

B&Q plc is committed to protecting your privacy. Any personal information B&Q plc collects will be used in accordance with the Data Protection Act 1998 and other applicable laws.

Control of personal information
B&Q plc (company number 973387) has its registered office at:

Portswood House
1 Hampshire Corporate Park
Chandlers Ford, Eastleigh
Hampshire
SO53 3YX
   
In order to view B&Q plc’s Privacy Policy in full, please visit this link