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Delivery Information

Our product delivery times:

Product Type How Long For My Order Delivery Time  Price
Express Craftwood  18 to 24 days from phone confirmation*
Mon - Fri
8.00am - 6.00pm  
 £15.00 - £50.00
Express Hardwood,
Teak, Vinyl Shutters
3 to 4 weeks from phone confirmation*
Mon - Fri
8.00am - 6.00pm  
 £15.00 - £50.00    
Standard Shutters  8 to 10 weeks from phone confirmation*
Mon - Fri
8.00am - 6.00pm  
 £15.00 - £50.00    
  • Express Craftwood shutters - 18 to 24 days following phone confirmation of your order
  • Express Hardwood, Teak, Vinyl Shutters - 3 to 4 weeks delivery following phone confirmation of your order.  
  • All Express (Air Freight) orders placed from 1st February to 28th February are subject to 5–6 weeks lead time.
  • Express Shutters delivery process - via UPS:
    • You will be advised by email once your order has been collected from the factory.
    • When your shutters arrive in the UK, we advise you by email of your UPS reference number.
    • UPS will email you as soon as your order is ready to be dispatched. At this point you will have the option to make changes to your delivery address, delivery date or whether you would like the goods to be left with a neighbour.  
  • Standard Shutters - 8 to 10 weeks delivery, following phone confirmation of your order details. 
  • All Standard (sea freight) orders placed between Thursday 25th January and Wednesday 28th February are subject to 10–12 weeks lead time.
  • Standard delivery process - via TNT:   
    • You will be advised by email when your order is at sea and en-route. This will be approximately 4 weeks after confirming your order. 
    • One week prior to your shutters being ready for dispatch we email you with your TNT reference number.
    • Once your shutters are collected by TNT you will receive an automated mail, if you need to amend your delivery day, you can do so by following the instructions in this email. 
  • We aim to dispatch all items within the timescales above, however we cannot accept any liability for costs incurred due to unforeseen delays at manufacturing or adverse weather etc.
*Excludes special shape shutters and deliveries outside of the UK. Delivery timescales will be longer in these instances. Please contact us for more information if this applies to your order. 

Delivery charges 

  • Dependent on the size of your order, California Shutters offer delivery to UK, Northern Ireland, Scottish Islands & Highlands and Channel Islands from £15 to £50
  • Delivery to Europe (including Eire) will incur some additional charges. Please contact our dedicated team for confirmation or submit order through website and we will contact you to confirm delivery charges.
  • All orders are delivered by 3rd party couriers, either TNT or UPS. Please note your Goods will be taken to the outside of the property only. 

We'll make sure you get it right

Call 0800 195 0 196 for advice on styles, materials, sizing up and fittings, or see Contact Us for other ways to get in touch.

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Getting Started

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