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Delivery Information

At the checkout you'll see an estimated dispatch timescale when choosing your delivery option. This is how long it takes for your order to be ready for dispatch after you have received your confirmed order notification. 


Mainland UK, NI, Scottish H&I

Your shutters are made-to-measure so your delivery charge will be calculated based on the size of items in your basket. Your charge for both Standard and Express options will be displayed at the checkout. 

 Delivery option  Delivery charge  Estimated Dispatch Timescale
 Standard Delivery  £15.00 - £50.00   10 - 12 weeks*
 Express Delivery   £30.00 per m2   6 - 8 weeks**
*Orders placed and/or confirmed with Standard delivery between 28/09/20 - 19/10/20 will be ready to dispatch in approximately 10-14 weeks. This is to account for a reduced delivery service over the Christmas and New Year period. 
**Orders placed and/or confirmed with Express delivery between 24/10/20 - 15/11/20 will be ready to dispatch in approximately 6-10 weeks. This is to account for a reduced delivery service over the Christmas and New Year period. 

Once your order has been dispatched it should be delivered to you within 2-4 working days

We'll update you by email once your order has been made and shipped from our production facility. Once your order is ready for dispatch from our UK warehouse you'll receive a delivery notification which will include your courier tracking number. 


Channel Islands & Offshore UK
Your shutters are made-to-measure so your delivery charge will be calculated based on the size of items in your basket. Your charge for Standard Delivery will be displayed at the checkout. 
 
 Delivery Option  Delivery Charge  Estimated Dispatch Timescale 
 Standard Delivery  £50.00 - £100.00  10 - 12 weeks*
*Orders placed and/or confirmed with Standard delivery between 28/09/20 - 19/10/20 will be ready to dispatch in approximately 10-14 weeks. This is to account for a reduced delivery service over the Christmas and New Year period. 
 
Once your order has been dispatched it should be delivered to you within 4-5 working days

We'll update you by email once your order has been made and shipped from our production facility. Once your order is ready for dispatch from our UK warehouse you'll receive a delivery notification which will include your courier tracking number.  


International Orders
We are able accept orders from other countries however we are unable to deliver to addresses outside of the UK or Channel /Offshore Islands. Please contact us via hello@californiashutters.co.uk for more information before placing your order. 

 

General Delivery Information
 
Estimated Dispatch Timescales: We regularly review our dispatch timescales to ensure these are as accurate as possible, however we cannot accept responsibility for any delays outside of our control (see Ts & Cs 7.4). All timescales given are estimates only and are not guaranteed.

Courier Delivery: We will notify you once your order has been handed to our nominated courier for delivery. Please note that deliveries will be made to the outside of your property only, so please ensure that any person receiving the delivery is able to safely carry the boxes indoors without assistance. Boxes typically weight greater than 10kg each and may be large/bulky depending on the size of the product ordered. 
 
 
 

Pre-Christmas Delivery 2020 (updated 14/09/2020)
We have been fortunate that our manufacturing, shipping and delivery services have remained largely unaffected by the global impact of the pandemic over recent months. However due to the ever evolving nature of the international and national situation we have decided not to offer our guaranteed pre-Christmas delivery promotion this year.

We expect that there may be higher freight volume at ports and an increase in pressure on the national delivery network as Christmas approaches, therefore we recommend that any customers requiring pre-Christmas delivery of their shutters order as early as possible to avoid disappointment. If you are ordering shutters with our installation service, please allow extra time for your installation appointment. 
 
 
 
For further information please find our full Terms & Conditions here, our FAQs here. If you have any questions please contact us. 

We'll make sure you get it right

Call 0800 195 0 196 for advice on styles, materials, sizing up and fittings, or see Contact Us for other ways to get in touch.

Great advice on choosing the right shutters

Getting Started

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Help with measuring

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